At Gnomes For Your Homes we take our responsibility to safely store your data seriously. By law we are required to store certain pieces of data for our financial records, and to allow us to send you information relating to your fibre club subscription.
These are all held in a secure manner, and will never be passed on, or sold to a 3rd party, unless we are required to do so by the relevant tax authorities.
All email addresses are stored using the service provided by Wix.com
All information that you provide during the checkout process for either the main shop, or a Gnome Ornament of the Month membership will be stored securely.
Gnomes For Your Homes does not have access to your full card details. These are securely processed by our payment processors; Stripe, Square or Wix Payments
What Type of information do we collect?
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.
How Do You Collect it?
When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.
Why do you collect it?
We collect such Non-personal and Personal Information for the following purposes:
To provide and operate the Services;
To provide our Users with ongoing customer assistance and technical support;
To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
To comply with any applicable laws and regulations.
How do we use it?
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
How do we communicate with users?
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.
How can you withdraw consent?
If you don’t want us to process your data anymore, please contact us at firstname.lastname@example.org or send us mail to: 36 Rosebery Ave, Shipley, BD18 2JZ United Kingdom
Questions and contact info:
If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to please contact us at email@example.com or send us mail to: 36 Rosebery Ave, Shipley, BD18 2JZ United Kingdom